About
I am a technology leader with more than 18 years of experience across infrastructure, network operations, SAP platforms, cloud transformation, governance, cybersecurity, and enterprise service delivery.
My work has focused on building resilient technology environments, leading large-scale modernization initiatives, and improving service quality, continuity, operational maturity, and business performance in complex retail organizations.
Across my career, I have led pioneering cloud and SAP transformation initiatives, supported multi-country infrastructure consolidation, and strengthened governance and cybersecurity capabilities in business-critical environments. I combine technical depth with leadership across teams, vendors, service delivery, and operational execution.
Leadership Focus
Experience
Director, Infrastructure and Network Operations
Led infrastructure, cloud, security, governance, and service operations across a large and globally distributed retail organization.
- Migrated 400+ servers to AWS as part of a multi-country consolidation program.
- Improved SLA from 97.5% to 99.95% and internal customer satisfaction from 96% to 99.5%.
- Built governance and cybersecurity capabilities across MDR, SIEM, SOAR, PCI DSS, GDPR, and ISO 27001.
Chief Technology Officer
Led business-facing technology strategy and operations across digital, logistics, infrastructure, and IT service functions.
- Supported 18% revenue growth.
- Reduced logistics costs by 27%.
- Strengthened operational efficiency through technology and process redesign.
Senior Information Technology Manager
Led infrastructure, security, operations, and business-aligned technology transformation across a fast-growing retail environment.
- Led a major SAP HANA transformation across 12 landscapes.
- Helped drive SAP on Azure adoption at scale in retail.
- Built scalable and resilient technology foundations to support growth across multiple markets.
Information Systems Manager
Managed IT infrastructure across Turkey, Germany, Russia, Canada, USA, and the Netherlands — 300+ sales points, 1,500+ user computers, 110+ servers.
Information Systems Supervisor
Led a technical team overseeing hardware/software maintenance, virtualization platform management, and disaster recovery planning.
Systems Engineer
Consulting and project support for VMware, Juniper, Checkpoint, ArcSight, Websense, Algosec, Vasco, and IBM ISS-IPS.
System Support Specialist
Ensured uninterrupted operation for 200+ sales points throughout Turkey.
Education
Certifications & Training
- Leadership Development Program — Koc University
- Master of Information Technologies — Bahcesehir University